Terms of Service MD
Terms of Service
The terms governing your use of the MYDASMA Couture website, products, purchases, styling services, and rental enquiries.
Overview
This website is operated by MYDASMA. Throughout the website, the terms “we”, “us” and “our” refer to MYDASMA.
MYDASMA Couture provides this website, including the information, content, features, tools, products, styling services, rental enquiries, and other services made available through it, subject to your acceptance of these Terms of Service and all policies and notices referenced within them.
By visiting our website, purchasing a product, making a product or rental enquiry, booking a styling service, or otherwise using our services, you engage in our “Service” and agree to be bound by these Terms.
These Terms apply to all users of the website, including browsers, customers, purchasers, styling clients, rental enquirers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using the website. If you do not agree to these Terms, you must not access the website or use the Service.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer products and services online.
Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have consented to any minor dependants using this website under your supervision.
You must not use our products, website, or services for any illegal or unauthorised purpose. You must comply with all applicable laws, including intellectual-property and copyright laws.
You must not transmit worms, viruses, malware, or any code that may damage, interrupt, or compromise the website, Service, or another user.
A breach of these Terms may result in the immediate suspension or termination of your access to the Service.
General Conditions
We reserve the right to refuse Service to any person for a lawful reason at any time.
You acknowledge that content you submit, excluding payment information, may be transmitted across different networks and adapted to meet technical requirements.
Payment-card information is encrypted during transmission through the applicable payment networks and processors.
You must not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
Accuracy, Completeness and Timeliness
We take reasonable care when preparing information for the website. However, information may occasionally be incomplete, outdated, or inaccurate.
Website material is provided for general information and should not be relied upon as the sole basis for making a decision without consulting more complete or current information where appropriate.
We may update or modify website content at any time, but we are not required to update every item of historical or general information.
Service and Price Changes
Product, styling, rental, and service prices may change without notice.
We reserve the right to modify, suspend, discontinue, or replace any part of the Service at any time, subject to applicable law and any existing contractual obligations.
To the extent permitted by law, we are not liable for a modification, price change, suspension, or discontinuance of the Service.
Products, Production, Shipping, Returns and Rental Enquiries
5.1 Product Information
Certain products may be available exclusively through the website or in limited quantities.
We make reasonable efforts to present product colours, detailing, materials, and images accurately. However, screen settings and device displays may affect how colours and details appear.
Couture and handmade products may contain minor variations that reflect the individual nature of their production.
5.2 Made-to-Order and Preparation Timeframes
Some gowns require production, preparation, tailoring, or customisation before dispatch.
The timeframe depends on the gown, availability, requested sizing, and any approved custom changes. As a general guide, gowns are usually ready within approximately 2–6 weeks.
These timeframes are estimates rather than guarantees. If you have a fixed or approaching event date, contact us before ordering so we can assess whether the required timeframe is achievable.
5.3 Australian Shipping
We currently ship Australia-wide. Once an order is ready and dispatched, delivery is generally expected within approximately 3–4 business days.
Delivery estimates may be affected by courier delays, remote locations, weather, public holidays, or circumstances outside our reasonable control.
5.4 Returns, Refunds and Exchanges
Returns, refunds, exchanges, and satisfaction-related arrangements are governed by our applicable Shipping and Returns Policy and Australian Consumer Law.
As a general summary, an eligible return request must be submitted within 14 days of delivery.
Gowns altered after delivery by an independent third party are generally not eligible for return. Alterations performed or arranged by MYDASMA may remain eligible subject to the applicable policy and circumstances.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or remedy that cannot lawfully be excluded under Australian Consumer Law.
5.5 Rental Enquiries and Rental Terms
Selected gowns may be available for rental by enquiry only.
Submitting a rental enquiry does not guarantee availability, pricing, approval, or reservation of a gown.
When making an enquiry, you may be asked to provide the gown you are interested in, your event date, required rental period, usual size or measurements, fit requirements, and relevant collection, delivery, or timing information.
Rental availability, rental fee, bond amount, care requirements, cleaning arrangements, collection or delivery method, return deadline, and other conditions are determined individually.
These conditions will be explained before a rental is confirmed. We reserve the right to decline a rental request where appropriate.
Confirmed rentals may be subject to additional written terms addressing garment care, cleaning, late return, damage, loss, alterations, bond deductions, or replacement costs.
Billing and Account Information
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including orders that appear to have been placed by dealers, resellers, distributors, or fraudulent users.
If we change or cancel an order, we may attempt to contact you using the email address, telephone number, or billing details provided at checkout.
You agree to provide current, complete, and accurate purchase, payment, delivery, and account information and to update that information when necessary.
Tools, Third Parties and Submissions
Section 7 — Optional Tools
We may provide access to third-party tools that we do not monitor or control. Those tools are provided on an “as is” and “as available” basis, subject to applicable law.
Section 8 — Third-Party Links
Links may direct you to third-party websites or services. We are not responsible for third-party content, policies, products, services, or transactions.
Section 9 — Comments and Submissions
If you submit reviews, comments, suggestions, photographs, or other content, you confirm that you have the right to provide it and that it does not violate a third party’s rights or contain unlawful, harmful, or malicious material.
Personal Information, Corrections and Prohibited Uses
Section 10 — Personal Information
Personal information submitted through the website or Service is handled in accordance with our Privacy Policy.
Section 11 — Errors, Inaccuracies and Omissions
Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, prices, promotions, availability, shipping charges, or timeframes.
We reserve the right to correct errors, update information, or cancel an affected order where appropriate, subject to applicable law.
Section 12 — Prohibited Uses
You must not use the website or its content:
- For an unlawful or fraudulent purpose
- To encourage another person to perform an unlawful act
- To infringe intellectual-property or privacy rights
- To harass, abuse, intimidate, or discriminate
- To submit false or misleading information
- To transmit malicious code or harmful software
- To collect or track another person’s information unlawfully
- To spam, scrape, crawl, or interfere with website security
- To circumvent restrictions or technical protections
We may suspend or terminate access for prohibited use.
Warranties, Liability, Indemnification and Termination
Section 13 — Disclaimer of Warranties and Limitation of Liability
Except where expressly stated or required by law, the website, Service, and products are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, MYDASMA and its directors, officers, employees, affiliates, contractors, suppliers, agents, and service providers are not liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website, Service, or products.
Nothing in these Terms excludes, restricts, or modifies rights or remedies under Australian Consumer Law that cannot lawfully be excluded.
Section 14 — Indemnification
To the extent permitted by law, you agree to indemnify MYDASMA and its affiliates and service providers against claims, liabilities, losses, and reasonable costs arising from your material breach of these Terms or violation of another person’s lawful rights.
Section 15 — Severability
If a provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum lawful extent and the remaining provisions will continue in effect.
Section 16 — Termination
These Terms remain effective until terminated by you or MYDASMA. We may suspend or terminate access where you fail to comply with these Terms or misuse the Service.
Obligations and liabilities incurred before termination will survive where appropriate.
Entire Agreement, Governing Law and Updates
Section 17 — Entire Agreement
These Terms and the policies published on the website constitute the agreement between you and MYDASMA regarding use of the Service and supersede prior communications concerning that use.
A failure by us to exercise a right under these Terms does not waive that right.
Section 18 — Governing Law
These Terms are governed by the laws applicable in South Australia and the Commonwealth of Australia.
Section 19 — Changes to These Terms
We may update these Terms by publishing a revised version on the website.
Your continued use of the website or Service after an updated version becomes effective constitutes acceptance of the updated Terms, to the extent permitted by law.
Contact Information
Questions about these Terms of Service may be directed to:
Business name:
MYDASMA Couture
Email:
kontakti@mydasma.com
Phone, WhatsApp and Viber:
+61 431 314 316
ABN:
25 651 931 451
Business and returns address:
MYDASMA CoutureMyer Centre, Level 1
Rundle Mall SA 5000
Australia
Terms, Returns or Rental Questions
Contact the MYDASMA team when you need clarification about these Terms, a product order, a return, a styling service, or a potential gown rental.
Please include your order number, appointment details, gown name, or event date where relevant so our team can assist you efficiently.
Clear Terms. Personal Support. Couture Confidence.
We believe clear policies and responsive customer care are essential parts of the MYDASMA Couture experience. Contact our team whenever you need guidance before purchasing, booking, or submitting a rental enquiry.
